Service
Terms & Conditions
Last Updated: January 2026
Governing Law: State of California, United States
These Terms and Conditions (“Terms”) govern all coaching sessions, workshops, masterminds, memberships, digital courses, programs, events, free or paid consultations, bonus sessions, and educational materials (“Services”) provided by Soar Coaching and Consulting (“Company,” “we,” “our,” “us”).
By purchasing, accessing, or participating in any Service, you (“Client,” “you,” “your”) agree to be legally bound by these Terms.
1. Nature of Services
All Services offered by Soar Coaching and Consulting are for educational, professional, and personal development purposes only.
Coaching is not therapy, counseling, medical advice, legal advice, financial advice, or mental health treatment, and is not a substitute for professional services provided by licensed practitioners.
You acknowledge that you are solely responsible for your own decisions, actions, and results arising from participation in the Services.
The Company does not diagnose, treat, or guarantee any specific results or outcomes.
If you experience emotional distress, you agree to seek support from a qualified professional.
2. Payment, Fees, and Payment Plans
All payments must be made through approved payment processors (including Kajabi and PayPal).
Unless otherwise stated in writing, payment is due in full at the time of purchase.
Where a payment plan is offered, you agree to complete all payments as scheduled, regardless of participation, attendance, or early termination.
Failure to complete payment may result in suspension or termination of access to Services.
All sales are final and non-refundable, except where the Company cancels or is unable to deliver the Service.
You agree not to initiate chargebacks or payment disputes for Services rendered in accordance with these Terms. Doing so may result in termination of access and additional collection or legal remedies.
For Services governed by a separate written agreement, the terms of that agreement supersede these Terms.
3. Scheduling and Rescheduling (Live Sessions)
For live coaching sessions booked online:
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Sessions may be rescheduled with at least 48 hours’ notice.
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Cancellations with less than 48 hours’ notice, or failure to attend (“no-show”), result in forfeiture of the session without refund.
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Sessions are non-transferable and may not be gifted, reassigned, or resold.
4. Digital Courses, Programs, and Access
Digital courses, programs, recordings, and materials are non-refundable once accessed.
Access duration varies by offering and will be stated at the time of purchase.
Unless explicitly stated, digital offerings do not include live coaching, support, or future updates.
5. Intellectual Property
All materials provided by Soar Coaching and Consulting — including but not limited to Power of the Ask™, Stop Hiding, Start Asking™, frameworks, videos, scripts, templates, guides, graphics, recordings, and written content — are the exclusive intellectual property of the Company.
Materials may not be copied, shared, reproduced, edited, repurposed, distributed, or used for commercial purposes without prior written consent.
Limited personal, non-commercial use is permitted only where explicitly stated.
Violation of this clause may result in immediate termination of access and legal action.
6. Confidentiality and Group Participation
Private coaching conversations and correspondence are treated as confidential and will not be disclosed without consent, except as required by law.
For group programs, masterminds, memberships, or live group sessions:
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Confidentiality is encouraged but cannot be guaranteed.
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Participants are responsible for what they choose to share.
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The Company is not liable for disclosures made by other participants.
Clients agree to respect the confidentiality and privacy of other participants and proprietary content shared during group participation.
7. Client Conduct and Termination
The Company reserves the right to terminate participation or access, without refund, if a Client:
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Engages in disrespectful, disruptive, or inappropriate behavior
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Violates confidentiality or intellectual property terms
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Misuses Services or materials
8. Testimonials and Use of Results
You grant permission for the Company to use anonymized or generalized references to your experience, insights, or results for marketing or educational purposes.
Identifying information will not be shared without explicit written consent.
9. Disclaimers and No Guarantee of Results
The Company makes no guarantees regarding outcomes or results.
You acknowledge that:
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Coaching is not therapy or medical treatment
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You are responsible for your own choices and outcomes
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The Company is not liable for physical, emotional, financial, relational, or professional results arising from participation
10. Technology, Force Majeure, and Platform Disclaimer
The Company is not responsible for interruptions, delays, or failures caused by third-party platforms, internet outages, software issues, natural disasters, illness, or events beyond its reasonable control.
No refunds or liability shall arise from such interruptions.
11. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, or special damages.
The Company’s total liability shall not exceed the amount paid by the Client for the specific Service giving rise to the claim.
12. Arbitration, Class Action Waiver, and Dispute Resolution
Any dispute arising from these Terms or the Services shall be resolved exclusively through binding arbitration in Orange County, California, under the rules of the American Arbitration Association.
All claims must be brought on an individual basis, and not as a plaintiff or class member in any purported class or representative action.
If any portion of this arbitration provision is found unenforceable, the remainder shall remain in effect.
Each party shall bear its own legal fees unless otherwise required by law.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
Services are deemed delivered in California, regardless of the Client’s location.
Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection laws.
14. Agreement and Acceptance
By purchasing, accessing, or participating in any Service — paid or complimentary — you confirm that you have read, understood, and agreed to these Terms.
If you do not agree, do not purchase or participate in the Services.
Contact
Soar Coaching and Consulting
Newport Beach, California
📧 [email protected]
