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Terms & Conditions

Last Updated: October 2025
Governing Law: State of California, United States

These Terms and Conditions (“Terms”) govern all purchases of coaching sessions, workshops, and digital courses (“Services”) provided by Soar Coaching and Consulting (“Company,” “we,” “our,” “us”).
By completing a purchase, you (“Client,” “you,” “your”) agree to be legally bound by these Terms.

1. Nature of Services

All Services offered by Soar Coaching and Consulting are for educational, professional, and personal development purposes.
Coaching is not therapy, counseling, or medical advice, and should not be used as a substitute for professional advice by qualified medical, legal, mental health, or financial professionals.

You acknowledge that you are solely responsible for your own decisions, actions, and results arising from participation in these Services.

The Company does not diagnose, treat, or guarantee specific results or outcomes.

2. Payment and Fees

All payments must be made in full at the time of purchase through approved processors (Kajabi or PayPal).

All online purchases are non-refundable, except in the event that the Company cancels or cannot deliver the Service.

For Services purchased through an offline or customized agreement, the specific contract terms supersede these Terms.

3. Scheduling and Rescheduling (for Live Sessions)

For live 1:1 coaching sessions booked online:

  • Clients may reschedule up to 48 hours in advance of the scheduled session.

  • Cancellations made with less than 48 hours’ notice or failure to attend the session (“no-show”) will result in forfeiture of the session without refund.

  • Sessions are non-transferable and may not be gifted, reassigned, or resold.

4. Digital Courses and Programs

Digital courses, programs, and recorded materials are non-refundable once accessed.
Access duration varies by course and will be clearly stated at the time of purchase.
Unless otherwise specified, courses do not include live support, coaching, or updates.

5. Intellectual Property

All materials provided by Soar Coaching and Consulting, including but not limited to the Power of the Ask™, Stop Hiding, Start Asking™, and all frameworks, videos, graphics, scripts, templates, guides, and written materials - are the exclusive intellectual property of Soar Coaching and Consulting.

No part of these materials may be copied, shared, reproduced, edited, repurposed, or distributed without the Company’s prior written consent.

Clients may only download and use materials for personal, non-commercial purposes where explicitly permitted.

Violation of this clause will result in immediate termination of access and may lead to legal action.

6. Confidentiality

All private coaching conversations, correspondence, and session notes are treated as confidential and will not be shared without your consent, except where required by law.

The Client also agrees to maintain confidentiality of any proprietary content or sensitive information shared during coaching or group participation.

7. Client Conduct and Termination

The Company reserves the right to terminate participation, access, or Services without refund if the Client:

  • Engages in disrespectful, disruptive, or inappropriate behavior;

  • Violates confidentiality or intellectual property terms; or

  • Misuses the Service or its materials.

8. Use of Testimonials and Results

By participating in our Services, you grant permission for Soar Coaching and Consulting to use anonymized or generalized references to your experience, insights, or results for marketing, educational, or promotional purposes.

No identifying details (such as names, company names, or private information) will be shared without explicit written consent.

9. Disclaimers and No Guarantee of Results

The Company does not guarantee specific results or outcomes from participation in any Service.

Your success depends on your personal effort, engagement, and circumstances.

By purchasing, you acknowledge and agree that:

  • Coaching is not therapy, counseling, or mental health treatment.

  • You are responsible for your own choices and results.

  • The Company is not liable for any physical, emotional, financial, or professional outcomes resulting from participation.

10. Limitation of Liability

To the fullest extent permitted by law, the Company disclaims all liability for any direct, indirect, incidental, or consequential damages arising from your participation in or use of the Services.

In no event shall the Company’s total liability exceed the amount paid for the Service.

11. Governing Law

These Terms shall be governed by and construed under the laws of the State of California, without regard to its conflict of law principles.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Orange County, California.

12. Agreement

By purchasing or participating in any Service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

If you do not agree, you should not purchase, access, or participate in any Services provided by Soar Coaching and Consulting.

Contact

Soar Coaching and Consulting
Newport Beach, California
📧 info@soarcc.com